Hotel IT Strategy Blog
Multi-Property IT Director & EMEA Security Leader sharing practical advice on hotel technology, cybersecurity, and cost optimization for hospitality leaders. Drawing from 10 years of Marriott experience.
Strategic insights from hotel technology leadership
The unauthorized apps and workarounds your staff can't live without—and you don't know about. Former Marriott Multi-Property IT Director reveals how to manage shadow IT without disrupting guest service.
Read ArticleHow outdated HVAC controls are sabotaging your operational stability. Former Marriott Multi-Property IT Director reveals the dangerous gap between IT security and building operations that's creating critical vulnerabilities.
Read ArticleFormer Marriott Multi-Property IT Director reveals how 61% of hotels fail to remove terminated employee access from critical portals. The hidden infrastructure running your hotel outside IT governance.
Read ArticleHow a simple printed list is undermining your million-dollar security investments. A real case study from Miami reveals why hotels are solving complex cybersecurity challenges while missing obvious privacy risks right in front of them.
Read ArticleAfter securing 450 hotels, I've learned that when ransomware hits, everyone discovers the same brutal truth: insurance covers the ransom, not the reputation you spent decades building.
Read ArticleYour five-star service philosophy is now your greatest vulnerability. Former Marriott Multi-Property IT Director reveals how "The customer is always right" creates critical security vulnerabilities.
Read ArticleHow a single click at 2 AM can cost your hotel $3.36 million. Former Marriott Multi-Property IT Director reveals the 3-layer defense system that stops 99.9% of attacks using tools you already own.
Read ArticleReal case study from Dubai: How I discovered $108,000 in unnecessary IT expenses and eliminated them immediately. The uncomfortable truth about hotel IT spending and the six ways your property is being quietly robbed by vendors.
Read ArticleDrawing from 10 years of Marriott experience, I'll be sharing practical insights on hotel technology, cybersecurity, and cost optimization. Subscribe below to get notified when new articles are published.
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